Shipping & Delivery

01

Order processing

Orders are processed within 1–3 business days after order confirmation.
02

Delivery time

Estimated delivery time is 3–7 business days across India. Delivery time may vary depending on the delivery location.
03

Shipping charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment.
04

Order tracking

Once your order is shipped, tracking details will be shared through Email, SMS or WhatsApp.
05

Delivery delays

Delivery may be delayed due to courier issues, weather conditions, public holidays or other unforeseen circumstances.
06

Incorrect address

Please provide the correct shipping address and contact details while placing your order. Heswa Jewels is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
07

Damaged or opened package

If you receive a damaged, tampered or opened package, please contact us within 24 hours of delivery with clear photos/videos of the package and product.
08

Delivery & support

For any shipping or delivery assistance, contact us:

Email: heswajewelss@gmail.com
Phone / WhatsApp: +91 8160672400